Fed Ex Kinkos SUCKS ASS (A rant)
This is why corporate mergers suck: Because you take two previously well-run companies, kowtow to the bottom line, and suddenly the both suck.
I used to love Kinko’s. I used to love how easy they made it to hang out and make copies of ‘zines at 3 AM. Now their copy machines no longer make decent copies, they have no one around to assist you when the machines break down, and they don’t even provide saddle staplers anymore.
Fed Ex USED to be the reliable delivery company, which was a nice change from the USPS. Since the merger, they too have allowed their services to go downhill. Recently, very sweetly tried to mail a bottle of wine as a gift to our new condo. That was on OCTOBER 23rd. They claim to have made three attempts, yet we only got one door tag. They deleted our name and our apartment number from the delivery information TWICE, making delivery impossible TWICE. And then, when we scheduled delivery for 10 AM to noon on Monday morning, they show up at SEVEN FUCKING PM and inform us that the package was refused.
UPS managed to deliver our patio furniture from Target.com just fine, but Fed Ex can’t deliver a fucking bottle of wine? Maybe if they pulled their heads out of their asses long enough to see the road, they’d find that would work better.
Incidentally, I’m not the only one who thinks this Fed Ex office sucks.
You should look back to, like, a year ago, and see ’s long rant about some awful Fedex services.
fetteredwolf said this on November 14, 2006 at 8:44 am |
I think a lot of it depends on the employees. Right before the wedding there was one Kinkos person at one store who was very helpful and the rest were just tools.
Kinkos had stopped providing the saddle staplers, nice paper cutters, etc. before they merged with Fed/Ex, at least here locally.
And I’ve got my issues with UPS. If their local distribution center weren’t very close to my house a lot of packages they had of mine would never had made it to me, I actually had to go pick them up. No real experience with Fed/Ex, outside of shipping stuff for work, though, so I can’t compare.
swankette said this on November 14, 2006 at 11:11 am |
enough said fedex just suck really bad now
anonymous said this on May 14, 2007 at 9:36 pm |
Fed Ex Kinkos sucks ass… I have never faxed anything in my life, but thats besides the point. I bought some shit from Brain Research Lab shipped back as a return with USPS and a month later they never received it in their computer system. The customer service agent told me about faxing with kinkos. I went over to Fedex Kinkos today to fax the shipping receipt without knowing what I was doing. I tried asking a customer service rep. for assistance. To his suRprise I have never faxed anything before in my life. This customer service rep. was disgusting, impolite, and would mutter something silently to himself possibly about me, because of the fact that he had to help me. In the time I tried figuring out what to do on my own, this guy sat AT his little desk next to the front counter browsing the internet. The guy did not like helping me and I had no problem with that, but I did have a problem with his personality and lack of helpfulness. There was no one else around and this guy just got so pissed off, because he had to help me. He made a copy of my receipt and then gave me a card to put credit on it, because my master card was not able to be read by their card readers. When I was finished making the fax I headed towards the door. This guy screams across the room without any consideration for the other customers,”So you know how to make a fax the next time you come in right”. I stormed out thinking to myself, “What an ass”. I thought, “Why would anyone put up with this kind of behavior from kinkos worker’s”. I do not really need to go back there ever again. I could do this at school if I needed to. I went to FedEx Kinkos, because of its convenient location.
Austin said this on January 6, 2009 at 3:05 am |
Yes it is true they suck ass. I am a former employee who worked for the company through the transition for over 16 years. They no longer care about the employees.
Annette said this on June 1, 2009 at 5:02 am |
FedEx Office sucks….. The UPS Store and the small copy shops are the way to go now.
FedEx office has rude employees, they charge too much, and there machines are crap anyway.
Their to big, and it’s time to go elsewhere.
Anton said this on July 1, 2009 at 5:10 pm |